Shipping And Delivery Policy

Order Processing & Delays

At Zentraiq, we work hard to process and ship your order as quickly as possible. Most orders are processed within 3 business days—often faster. However, in rare cases, processing times may take longer due to factors beyond our control.

How Processing Works

Once you place an order, our fulfillment team begins working behind the scenes to get everything ready:

• Your product is sourced and verified

• Each item goes through quality checks

• Packaging is carefully prepared, often with your included extras

• Your shipping label is printed and assigned to the next available outbound shipment

This process is designed to ensure your order arrives in great shape and meets our standards for quality and accuracy.

Why Delays Can Happen

While we aim for speed, there are occasional delays caused by:

1. Product Availability:
Sometimes, items need to be produced or restocked before they can be packaged and shipped. While this is rare, it can add time to the processing window.

2. Warehouse Transit Delays:
In certain situations, items from different sources may take longer to arrive at our packaging facility before final shipment. We always aim to bundle all parts of your order together to reduce confusion and shipping costs.

Our Promise

We understand the importance of timely delivery. If a significant delay occurs, we’ll keep you informed and work to resolve the issue as quickly as possible.

Zentraiq is committed to transparency, quality, and service—every step of the way.

 

Average shipping time by country: 

Country	Average Delivery
United States	Days = 8.5
Canada	Days = 9.3
Australia	Days = 10
United Kingdom	Days = 9.2
Brazil	Days = 21.1
Germany	Days = 8.4
Sweden	Days = 11
Spain	Days = 7
Ireland	Days = 11.1
France	Days = 10
New Zealand	Days = 8
Norway	Days = 15.6
Netherlands	Days = 7.6
Switzerland	Days = 8.5
Mexico	Days = 19.2
Belgium	Days = 7.2
Czech Republic	Days = 6.4
Denmark	Days = 16.4
Poland	Days = 9.5
Lithuania	Days = 21.4
Austria	Days = 9.1
Finland	Days = 16.3
Portugal	Days = 14.6
Italy	Days = 19.5
Greece	Days = 17.8
Romania	Days = 13.4
Slovakia	Days = 14.3
Hungary	Days = 18.7
UAE	Days = 8.3
Chile	Days = 12.3
Pakistan	Days = 13.5
Saudi Arabia	Days = 7.6
Japan	Days = 5.6
Cyprus	Days = 14.9
Croatia	Days = 8.6
Kuwait	Days = 6.3
Colombia	Days = 16.9
Bulgaria	Days = 22.9
Hong Kong	Days = 8.7
Qatar	Days = 9.3
Thailand	Days = 13.4
Iceland	Days = 20
Estonia	Days = 18.4
Philippines	Days = 8.1
Israel	Days = 14.2
Luxembourg	Days = 5.6
Malta	Days = 25.1
South Africa	Days = 20.6
Bahrain	Days = 10.6
Ghana	Days = 14.4
Kenya	Days = 12.7
Monaco	Days = 18.4
Oman	Days = 17.5
Turkey	Days = 7.1
Serbia	Days = 13.1
Singapore	Days = 5.5
Bosnia/Herzegovina	Days = 19.2
Ivory Coast	Days = 10.6
China	Days = 3.3
Costa Rica	Days = 25.3
Jordan	Days = 14
Morocco	Days = 22.6
Montenegro	Days = 14.4
Malaysia	Days = 7.4
Nigeria	Days = 18.3
Panama	Days = 30.3
Peru	Days = 16.1
Russia	Days = 24.3
Slovenia	Days = 22.3
Ukraine	Days = 12.3
US Outlying Islands	Days = 25.3
Angola	Days = 15.2
Gibraltar	Days = 21.6
India	Days = 26.5
South Korea	Days = 7.2
Liechtenstein	Days = 24.4
Latvia	Days = 12.7
Puerto Rico	Days = 10.1
Paraguay	Days = 29
Reunion	Days = 24.9
Taiwan	Days = 7.3
Tanzania	Days = 11.3